Retail Business Relationship Manager

Owns business-IT alignment for Retail banking initiatives, building the business case for each initiative from both a business and an IT delivery lens. Works with Retail product, channel, and customer journey owners to shape initiatives and with IT Delivery to ensure they are feasible to build, and tracks initiatives through to delivery. Key Responsibilities: - Partner with Retail business unit heads to identify, shape, and prioritize initiatives - Build end-to-end business cases: rationale, expected benefits, cost estimates, delivery feasibility - Translate Retail business requirements into scope that IT Delivery can plan and estimate, and translate delivery constraints back into business trade-offs - Own the initiative lifecycle from intake through business case approval, tracking progress against plan. And creating detailed plans. - Coordinate with vendors and internal IT teams on solution options and feasibility - Prepare initiative documentation and status updates for Management. - Identify and escalate risks, issues, and dependencies proactively. - Keep Retail initiatives aligned with the bank's strategy program