Network & Collaboration, Senior Specialist

SOOR a subsidiary of Master Works, helps organizations stay ahead of evolving cyber threats through advanced cybersecurity and secure infrastructure solutions. SOOR delivers resilient, scalable, and regulation-aligned security across governance, cloud, networks, and managed defense. SOOR is looking for a Network & Collaboration, Specialist who will be responsible for supporting network infrastructure, communication systems, and collaboration platforms to ensure reliable connectivity and communication services. Key Responsibilities • Design, implement, and maintain enterprise LAN, WAN, WLAN, SD-WAN, and data center network infrastructure. • Design, deploy, and optimize enterprise wireless networks, ensuring seamless connectivity, coverage, capacity, and performance. • Configure and support routing and switching technologies using Cisco, Aruba, Juniper, or equivalent platforms. • Implement and manage Network Access Control (NAC) solutions to enforce secure device authentication, user access policies, and network segmentation. • Deploy, configure, and troubleshoot VoIP and Unified Communications infrastructure, including IP telephony, SIP, QoS, and voice gateways. • Manage wireless controllers, access points, RF optimization, roaming, guest wireless, and authentication services. • Monitor network and voice performance, proactively identifying and resolving issues to ensure maximum availability. • Lead network infrastructure projects, including branch connectivity, headquarters deployments, migrations, and technology upgrades. • Develop and maintain network diagrams, documentation, operational procedures, and technical standards. • Coordinate with vendors, ISPs, and service providers to resolve technical issues and implement new solutions. • Support and manage Aruba Wireless Controllers and Huawei Wi-Fi 7 environments. Additional Responsibilities (Account Growth & Commercial Support): • Manage and develop client accounts by identifying opportunities for cross-selling and up-selling additional services and solutions. • Act as a trusted advisor to clients, building long-term relationships and ensuring high customer satisfaction and retention • Collaborate with the sales team to support new business opportunities.